> If that wasn't true we'd all be using Microsoft phones (or heck, IBM PCs AND phones). Once an IBM Office Manager was offering me a job and explained "IBM is

> If that wasn't true we'd all be using Microsoft phones (or heck, IBM PCs AND phones). Once an IBM Office Manager was offering me a job and explained "IBM is a marketing organization." So, the focus was not really on computers or phones but on the central, crucial, bet your business data processing of the larger and largest companies -- banking, insurance, manufacturing, ..., and marketing to them. So, the focus of IBM was really on their target customers. So, if some target customers needed something, then IBM would design, build, and deliver it. That may still be their focus.