The higher up failed to see the difference in "users", as well as use cases. In Wikipedia, the user is same as the content creator: the general public, with a

The higher up failed to see the difference in "users", as well as use cases. In Wikipedia, the user is same as the content creator: the general public, with a subset of it contributing to the Wikipedia content. In OpenStreetMaps, one category of users are also creators: general public needs a "map" product, and a subset of them like contributing to the content. But there's another category of users: businesses, who keep their hours/contact/reviews updated. OpenStreetMap doesn't have a nice UX for them. As for use cases: underlying map data sure, but one needs strong navigation features, "turn right after the Starbucks", up-to-date traffic data. This all makes it so different from Wikipedia vs Encarta.