4 ms·
It's good some knowledge has been gathered as documentation (if not evidence), but these practices are even considered best practices internally, they're essent
by ocimbote 3y ago
It's good some knowledge has been gathered as documentation (if not evidence), but these practices are even considered best practices internally, they're essential constituents to a subscription model. Even before the Internet, if you care to look.
- madeofpalk 3y agoIt may be "best practice" to send cancelling customers to a retentions department to haggle with them to try and prevent them from leaving, but it's still a dark pattern.