Not that corporations need me to carry their water, but I believe the popular subscription whipping boy, the New York Times, might be unfairly characterized now

Not that corporations need me to carry their water, but I believe the popular subscription whipping boy, the New York Times, might be unfairly characterized now. After yet another one of these "subscriptions are evil" articles, I decided I wasn't going to support such shenanigans anymore, plus I don't read the NYT like I used to, so I'd sit on hold for as long as it takes. But it looks like it's now a few button clicks, and a few "are you sure?"s, all online. And it's advertised that you can do it online. "Wanna cancel by certified letter? Perhaps a phone call? No? How about online?" (I'm obviously paraphrasing). Now, I cannot confirm that the completion of the process works, as I decided to keep the subscription if I can cancel online. But I'll give the NYT the benefit of the doubt and assume the last button to click doesn't say "Call customer retention at 800-555-1212 to complete the process". EDIT: no, I do not live in CA, nor has the NYT ever had reason to suspect that I do.