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This is one of the most common reasons Auth0 customers will reach out to us (https://stytch.com/ https://stytch.com/). We just refreshed our pricing [1] recent

by cco 3y ago

This is one of the most common reasons Auth0 customers will reach out to us (https://stytch.com/ https://stytch.com/). We just refreshed our pricing [1] recently and a big focus was creating pricing that scales with you, not a timebomb waiting for you to tip into "enterprise". If you ever find yourself stuck with Auth0, get in touch! [1] https://stytch.com/blog/announcing-new-pricing-and-self-serve-options/ https://stytch.com/blog/announcing-new-pricing-and-self-serv...

cornycover 3y ago
As far as I can tell you have a billion dollar valuation series B round (congrats) but that also means you need to grow into that valuation. In the end, it will be be the same predatory pricing strategies that you’re forced into to justify to your investors the valuation. I wouldn’t bet my horse on it - it’s just the same auth0 but subsidized by VC money right now. For auth, DIY with open source is the cheapest and best option
- cco 3y ago
  > ...but that also means you need to grow into that valuation Definitely true, but our leadership believes the best strategy to grow as a company is by aligning our customer's growth and success with ours. As a consumer of SaaS, I'm very comfortable paying for a good product and paying more as my usage/realized value goes up. What I'm not happy with personally is a product that is working well for me and then all of a sudden jumps in cost far above where it was previously. We don't think the Auth0 bait and switch is the path towards winning and _keeping_ customers long term.
Zababa 3y ago
Great website! Small feedback that may or may not be relevant to you: on mobile (chrome, android) I can't see the horizontal slider for monthly active users and the calculated monthly price on the same screen (on the pricint page), that is without scrolling. I was confused for a bit as I was wondering if it was free whatever the number of users was.
- cco 3y ago
  Thanks for the feedback! We originally displayed the calculated price, based on the sliders, in the top line number above the scroll, but some folks got confused about whether that was just usage and the base fee or vice versa. Let me chat with the team about it!

by cco 3y ago

cornycover 3y ago

As far as I can tell you have a billion dollar valuation series B round (congrats) but that also means you need to grow into that valuation. In the end, it will be be the same predatory pricing strategies that you’re forced into to justify to your investors the valuation. I wouldn’t bet my horse on it - it’s just the same auth0 but subsidized by VC money right now. For auth, DIY with open source is the cheapest and best option

cco 3y ago
> ...but that also means you need to grow into that valuation Definitely true, but our leadership believes the best strategy to grow as a company is by aligning our customer's growth and success with ours. As a consumer of SaaS, I'm very comfortable paying for a good product and paying more as my usage/realized value goes up. What I'm not happy with personally is a product that is working well for me and then all of a sudden jumps in cost far above where it was previously. We don't think the Auth0 bait and switch is the path towards winning and _keeping_ customers long term.

Zababa 3y ago

Great website! Small feedback that may or may not be relevant to you: on mobile (chrome, android) I can't see the horizontal slider for monthly active users and the calculated monthly price on the same screen (on the pricint page), that is without scrolling. I was confused for a bit as I was wondering if it was free whatever the number of users was.

cco 3y ago
Thanks for the feedback! We originally displayed the calculated price, based on the sliders, in the top line number above the scroll, but some folks got confused about whether that was just usage and the base fee or vice versa. Let me chat with the team about it!