You're missing some important context: Microsoft's software isn't even trying to be "good". That hasn't been the goal for a while. Instead, Microsoft's goal ha

You're missing some important context: Microsoft's software isn't even trying to be "good". That hasn't been the goal for a while. Instead, Microsoft's goal has been to cement its monopoly, particularly with Windows, Office, and Xbox. Sure, they tried to break into the mobile sector, but they seem to have generally accepted that failure. Every other move has been to keep everyone using the same old tech it had in 2002. Dark patterns are all about keeping users in the room. Microsoft has been a "great company" since 1993. As long as it can keep that status, it doesn't need "good".