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That was a vestige of the business well before I was involved. I don't think there was anything nefarious. These are devices that get beaten up quite a bit and
by crhulls 3y ago
That was a vestige of the business well before I was involved. I don't think there was anything nefarious. These are devices that get beaten up quite a bit and the idea was they were cheap enough that it made sense to replace annually.
We have now moved to either 3 year disposable units or replaceable batteries. 3 years feels like a reasonable lifespan. And, our plan is to give them away for free to Life360 members (which is probably a small portion of HN readers but a high percentage of traditional families)
- schwartzworld 3y ago> the idea was they were cheap enough that it made sense to replace annually. I can assure you the original packaging didn't make this explicit. It was absolutely nefarious. The only reason the device stopped working was because the $2 coin cell battery died, and it was explicitly designed NOT to be replaceable. It's beyond wasteful and I would guess I'm not the only former customer left with a bad taste in their mouth.