This is slightly tangential, but I just realized in reading that article that the JAMA paper on AI besting physicians with regard to empathetic responses was ba

This is slightly tangential, but I just realized in reading that article that the JAMA paper on AI besting physicians with regard to empathetic responses was based on ratings of empathy provided by physicians? Not patients themselves, or providers actually trained in empathy as a core skill, like psychologists? There's some irony there and it makes me wonder about the study. I guess more to the point of the article it's maybe not surprising AI rollout is a hot mess given all the problems with healthcare at multiple levels. Like the pandemic, it seems like it just becomes a reflection or test of all the problems involved in the system as a whole.