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Now when they call I guess they'll be directed towards the AI chat bot helpline :)

• AlbertCory 3y ago
  Yup. Never underestimate the ability of middle managers to zero in on the company's main competitive advantage and wipe it out with cost-cutting, e.g. "We have a great beer customers love? Great, now we're going to use cheaper ingredients. They'll never notice." "We have great Mexican food, because everything's made fresh on-site? Great, now we're going to shift to a central commissary."