I think the entire concept of "non-techies" is condescending to the people you're referring to. Computers exist, the cat is out of the bag -- computer literacy

I think the entire concept of "non-techies" is condescending to the people you're referring to. Computers exist, the cat is out of the bag -- computer literacy is now simply a facet of literacy in general. I would much prefer a world where we empower people to actually learn about the tools they use, rather than one in which we jump through hoops in order to try and design around predictions about what we think "they" want when, in reality, it's like trying to hit a billion different targets with a single dart. We should be reaching for designs that give tools to and enable people to achieve that which they can think up with their own free will and imagination, not predictive trash that more often than not simply results in annoying the user with something that is, at best, close but not close enough to what they want to actually be useful, leaving them with the frustration of not being able to do anything about it.