What's so terrible about the California DMV? In recent years, they've done a huge digital modernization effort. When I had to renew my license in person within

What's so terrible about the California DMV? In recent years, they've done a huge digital modernization effort. When I had to renew my license in person within the last year, I completed almost all of the application online. I could also upload and submit documents for pre-review for a REAL ID. The website let me book an appointment at a nearby DMV office. I can't remember exactly how long it took overall, but compared to many other governmental or big business processes, it was a perfectly fine process. Now, the California DMV's approval of AVs without safety drivers... that I do have many more concerns about...