Exactly. It’s too easy for these decisions to become a formality. ProPublica’s reporting on Cigna[1] is a great example: > Before health insurers reject claims

Exactly. It’s too easy for these decisions to become a formality. ProPublica’s reporting on Cigna[1] is a great example: > Before health insurers reject claims for medical reasons, company doctors must review them, according to insurance laws > A Cigna algorithm flags mismatches between diagnoses and what the company considers acceptable tests and procedures for those ailments Sounds fine, except > “We literally click and submit,” one former Cigna doctor said. “It takes all of 10 seconds to do 50 at a time.” [1]: https://www.propublica.org/article/cigna-pxdx-medical-health-insurance-rejection-claims https://www.propublica.org/article/cigna-pxdx-medical-health...