Do they matter? I'd argue that yes, they absolutely do. They might not make people refuse to use a piece of software, or actively seek out an alternative - bu

Do they matter? I'd argue that yes, they absolutely do. They might not make people refuse to use a piece of software, or actively seek out an alternative - but they're certainly going to result in users having a lower opinion of that software, and make them more likely to take notice if an alternative happens to come to their attention.