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Papercuts and other bugs/UX-issues do matter, but as with anything it’s contextual. Is the application providing more value than the issues detract? Are there
by dagmx 4y ago
Papercuts and other bugs/UX-issues do matter, but as with anything it’s contextual.
Is the application providing more value than the issues detract? Are there enough issues that the balance is no longer in favour of using the application?
That’s why the phrase is “death by a thousand papercuts”. A single one won’t push a user away, but many of them combined will.
- Smaug123 4y agoThe more common phrase is in fact "death by a thousand cuts", referring to an excruciating [sic] Chinese method of execution. https://en.wikipedia.org/wiki/Lingchi https://en.wikipedia.org/wiki/Lingchi
- dagmx 4y agoAh true, I should have mentioned that. But both do exist in common parlance (obviously the papercut one is the derivative) but I figured papercuts was more apt.