Software "papercuts" work like an abrasive to users. They more they are, they more dread it becomes to use the software, especially if they have to because of w

Software "papercuts" work like an abrasive to users. They more they are, they more dread it becomes to use the software, especially if they have to because of work. When a competitor comes along, you know where the users are going. But "papercuts" is a weird name. They are bugs. Bad bugs but not bad enough that the author wants to fix them.