Agree wholeheartedly. Most people are comfortable making incremental improvements in all our tools and comforts in life, so why should communication (the great

Agree wholeheartedly. Most people are comfortable making incremental improvements in all our tools and comforts in life, so why should communication (the greatest tool of all!) be any different? We can make a knife with a better handle or keyboard with better shape, and it's called "ergonomic." Nobody claims someone being a baby for wanting that. Meanwhile, a small suggestion to enhance how we handle communication is met with such severity and perceptual distortions, as though the ones making the suggestions are having some breathless emotional psychosis. Why?