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Yes. More or less the first time I used Linux was on a fedora workstation at my desk at MIT. The very nice sysadmin down the hall sent me an email just a bit la
by hoodmane 4y ago
Yes. More or less the first time I used Linux was on a fedora workstation at my desk at MIT. The very nice sysadmin down the hall sent me an email just a bit later saying "We see you were trying to install x program. We installed it for you." I understand that this is a very rare experience but the first time I saw that message, a helpful person was actually looking at these reports.
- hutzlibu 4y agoDoes this kind of sysadmin still exists? (or do they even still have the freedom to be so kind?) I cannot really imagine that happening today, at least not in "professional" context.
- stcg 4y agoIt still happens, a fellow student and friend of mine got this response ('installed it for you') about two years ago at Radboud University Nijmegen after entering `sudo apt install nasm`
- hutzlibu 4y agoGlad to hear that. I really like that style and attitude. It shows competence, humor and willingness to help. My admins were sadly mostly of the grumpy type, who did not like change, or initiative to solve peoples problem.
- NegativeK 4y agoYes....? If I see info in logs and it could help a user (my userbase is internal), I reach out to them. I've coached a number of them through improving something on their end, even if it's not a critical change. And I'm by no means some sysadmin wizard.
- hutzlibu 4y ago"And I'm by no means some sysadmin wizard. " It is more about the general attitude, so thank you, for being a helpful IT admin.
- antognini 4y agoIt sounds like you were able to successfully run sudo, just with a somewhat longer latency.