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Yeah but like, the guy who mentioned the customers marking emails as spam even though they requested it, did the exact same thing. They consciously solicited
by amatecha 4y ago
Yeah but like, the guy who mentioned the customers marking emails as spam even though they requested it, did the exact same thing. They consciously solicited a quote and specifically asked for it to be delivered by email, and then for some unknowable reason, marked it as spam despite having completely 100% consented to receiving the email.
- Cyphase 4y agoIt's like they're using it as a delete button.
- denton-scratch 4y ago> for some unknowable reason, marked it as spam despite having completely 100% consented to receiving the email Ordinary users aren't very interested in what is and isn't spam (nor are legislators, for that matter). It doesn't help that organisations like DMA lobby to tinker with definations. Unsurprisingly, a large proportion of users think spam is just "email I don't want". So they click on "mark as spam".
- Spivak 4y agoI'm not even sure how you would define spam as anything other than "email I don't want" because saying "unsolicited" has been gamed to death.