> I have a friend with no college degree but a number of certifications in the insurance industry and most of a master's degree in a humanities field. Should sa

> I have a friend with no college degree but a number of certifications in the insurance industry and most of a master's degree in a humanities field. Should said friend be allowed to proofread communications going out from Angie Craig's office? > I have a friend with an associate's degree who has great customer service skills. Should said friend be allowed to be a receptionist for Angie Craig? Do you think these two people are representative of the uneducated population? I'm not suggesting that if you don't have an education then you can't be smart and competent. I'm suggesting that such people are a minority. So having an education is a useful signal, if not fullproof.