4 ms·

Sure, it's not as good as a human rep, but it's still better than the dumb chatbots we are forced to interact with now. May be better than searching a poorly up

• hammyhavoc 3y ago
  It might be better than most reps considering not infrequently, the big corps hire the cheapest labour and quality of English is a major problem in my experiences. Especially if all the rep does is query something in a knowledgebase. I disagree very strongly over the knowledgebase being inferior to the LLM data set. The data sets of LLMs are not stored in a human-readable format. The data sets of LLMs are likely a worse means of storing data because the outputs are prone to hallucination, and if an output can only be rendered via an LLM itself, well, therein lies your problem. You can't trust that it's right and not hallucinating if you can't read the data it is using.