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Only it didn't really trick her family and only got through very first level of the bank: >My sister, whom I call several times a week, said the bot sounded ju
by jaclaz 3y ago
Only it didn't really trick her family and only got through very first level of the bank:
>My sister, whom I call several times a week, said the bot sounded just like me, but noticed the bot didn’t pause to take breaths.
>When I called my dad and asked for his Social Security number, he only knew something was up because it sounded like a recording of me.
>A Chase spokeswoman said the bank uses voice biometrics, along with other tools, to verify callers are who they say they are. She added that the feature is meant for customers to quickly and securely identify themselves, but to complete transactions and other financial requests, customers must provide additional information.
- hammyhavoc 3y agoI'll stand by what I wrote, despite agreeing with some of the points raised. If you do a magic trick, have you done magic? No. You appear to have done x or become y or destroyed z. It's a trick. It isn't real. It's a misdirection. If the person figures out how you did it or that magic doesn't actually exist, it's still a trick. An illusion. Even if it collided with their logic. The problem of pausing for breath is likely very easily solved with randomization and/or monitoring punctuation and character/word count. The father not being convinced is likely a multi-faceted problem. It's weird to be asked for your social security number out of the blue, and that gets people on edge anyway. The headline alone is sensationalized, eschewing that piece of information or slant is also peddling a very specific narrative.
- jaclaz 3y agoSure, what I meant was that if you perform a trick and call it magic is hype, if additionally your trick fails and you call it successful magic it is hype+false reporting. While - before or later - it may well become an issue, it seems that right now the "cloning" is not good enough. OT, but not much, a kind of fraud that has become rather common lately at least here in Italy is someone calling the victim (possibly someone old) on the phone telling them that their son or daughter was involved in an accident or was arrested and some money (cash) is needed immediately to solve the issue, most of the time someone impersonates the son or daughter and - while crying - confirms to the father or mother the situation. Most of the time the victim (put under stress by the news) falls for it. Surely these generated voices will trick more people in a similar situation, but I don't think that (yet) we are there.