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As an urban Amazon India user I can say few things: - Amazon is increasingly becoming unusable. I feel I am browsing spam. And page over page it feels spam has

As an urban Amazon India user I can say few things: - Amazon is increasingly becoming unusable. I feel I am browsing spam. And page over page it feels spam hasn’t ended. It doesn’t feel like a shopping experience at all. - I really can’t trust its reviews anymore. Just can’t. It’s gone. Besides it has some weird logic of placing items. Read again — spam! - In fact a lot that I would buy from Amazon I buy in stores or from those instant delivery apps like BlinkIt, Zepto (5-15 min kinda delivery) - Amazon’s Prime delivery is a joke now. There are very very few products that I can get in 1 day or the next day. - However Flipkart customer support is pathetic. So much that I really dread buying anything there. I buy something on it maybe once in years. But most folks go for reach and price. Customer service is the only reason I still tolerate rest of Amazon.in - My folks in the village almost always use Flipkart. Some might not have heard of Amazon. So of this huge arse market — Amazon is alienating its target audience and has never even touched the rest.

nerdbert 4y ago
Amazon feels like spam here in Europe too. Sketchy-looking products from weird brands that I have no faith in. A simple search fails to turn up items matching the keywords I entered (even though those items do exist in their catalog) and instead gives me a dumpsterload of garbage results. Increasingly Amazon is my absolute last resort.
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- rcme 4y ago
  I have the same experience. I still prefer ordering from Amazon due to the shipping, but I find my self needing to spend more and more time off Amazon looking for an adequate product because Amazon’s search has been taken over my cheap Chinese crap from sellers with names like UDIAMI. I wish they had an option to filter things like that.
unmole 4y ago
Counterpoint from another urban Amazon India user: - Amazon is still the first place I look at when I want to buy something - While the availability of next day delivery has reduced, shipping times are still decent and more importantly reliable - Amazon Fresh has a much better selection than any instant delivery app and I can usually get same day delivery - Cities account for the overwhelming majority of discretionary spending suited for e-commerce. I am not convinced servicing most small towns in India is profitable. The so called huge market is not something you can make money from.
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ilrwbwrkhv 4y ago
In North America it's spammy as well. I have maintained for a while that Amazon is basically Alibaba with better English copy and delivery times.
- cuteboy19 4y ago
  The American version is far, far spammier!
n1b0m 4y ago
My wife is currently in India and I was using the Indian site to buy something for her. You’re absolutely right, Amazon is a mess any way but the Indian version was almost unusable.
vivegi 4y ago
Coincidentally, I made the biggest value purchase I have ever made online (from an ecommerce store) yesterday on Amazon.in I was in the market for a 43" TV. Needed a Samsung. I checked two reputed local electronics stores (from where I have made purchases earlier; including the store where I bought my current Samsung 32" TV I was replacing after 13+ years). Both stores quoted a price over the phone. The store I bought my 32" TV came in INR 700 (around $9 USD) lower. This was a 43" Full HD TV. I then checked amazon.in website. They offered a Samsung 43" UHD TV (i.e., better resolution) at a price that was INR 100 lower than the best price I got from the physical stores. (It was a Limited Time deal, but one that met my requirement). The product was Fulfilled by Amazon and Prime delivery eligible. I got the TV delivered this morning and Samsung is sending their tech for installation tomorrow. (Amazon handles this seamlessly -- they do for a lot of partner brands). I would say they met my expectation (on delivery). I'll update after installation by Samsung. My summary of Amazon (India) experience: - They are great if you know exactly what you want - The Prime eligible products Fulfilled by Amazon are good - I have even returned some products before and so far, that experience has been exemplary. I have no complaints. I generally avoid other marketplace sellers on Amazon.
akritrime 4y ago
Hmm I wonder if my buying habits are different but I have never browsed Amazon to check products. Anytime I want to buy something, I always have the exact brand/product in mind. Never felt the spam issue or Prime delivery issues either. Maybe it has become mostly concentrated in the cities? Agree on Flipkart customer support.

nerdbert 4y ago

Amazon feels like spam here in Europe too. Sketchy-looking products from weird brands that I have no faith in. A simple search fails to turn up items matching the keywords I entered (even though those items do exist in their catalog) and instead gives me a dumpsterload of garbage results. Increasingly Amazon is my absolute last resort.

deleted 4y ago
[deleted]
rcme 4y ago
I have the same experience. I still prefer ordering from Amazon due to the shipping, but I find my self needing to spend more and more time off Amazon looking for an adequate product because Amazon’s search has been taken over my cheap Chinese crap from sellers with names like UDIAMI. I wish they had an option to filter things like that.

unmole 4y ago

Counterpoint from another urban Amazon India user: - Amazon is still the first place I look at when I want to buy something - While the availability of next day delivery has reduced, shipping times are still decent and more importantly reliable - Amazon Fresh has a much better selection than any instant delivery app and I can usually get same day delivery - Cities account for the overwhelming majority of discretionary spending suited for e-commerce. I am not convinced servicing most small towns in India is profitable. The so called huge market is not something you can make money from.

deleted 4y ago
[deleted]

ilrwbwrkhv 4y ago

In North America it's spammy as well. I have maintained for a while that Amazon is basically Alibaba with better English copy and delivery times.

cuteboy19 4y ago
The American version is far, far spammier!

n1b0m 4y ago

My wife is currently in India and I was using the Indian site to buy something for her. You’re absolutely right, Amazon is a mess any way but the Indian version was almost unusable.

vivegi 4y ago

Coincidentally, I made the biggest value purchase I have ever made online (from an ecommerce store) yesterday on Amazon.in I was in the market for a 43" TV. Needed a Samsung. I checked two reputed local electronics stores (from where I have made purchases earlier; including the store where I bought my current Samsung 32" TV I was replacing after 13+ years). Both stores quoted a price over the phone. The store I bought my 32" TV came in INR 700 (around $9 USD) lower. This was a 43" Full HD TV. I then checked amazon.in website. They offered a Samsung 43" UHD TV (i.e., better resolution) at a price that was INR 100 lower than the best price I got from the physical stores. (It was a Limited Time deal, but one that met my requirement). The product was Fulfilled by Amazon and Prime delivery eligible. I got the TV delivered this morning and Samsung is sending their tech for installation tomorrow. (Amazon handles this seamlessly -- they do for a lot of partner brands). I would say they met my expectation (on delivery). I'll update after installation by Samsung. My summary of Amazon (India) experience: - They are great if you know exactly what you want - The Prime eligible products Fulfilled by Amazon are good - I have even returned some products before and so far, that experience has been exemplary. I have no complaints. I generally avoid other marketplace sellers on Amazon.

akritrime 4y ago

Hmm I wonder if my buying habits are different but I have never browsed Amazon to check products. Anytime I want to buy something, I always have the exact brand/product in mind. Never felt the spam issue or Prime delivery issues either. Maybe it has become mostly concentrated in the cities? Agree on Flipkart customer support.