Well a hotel has never double booked me. A hotel in India however of Taj group (business class) took me to a much better class which was not from their group/ch

Well a hotel has never double booked me. A hotel in India however of Taj group (business class) took me to a much better class which was not from their group/chain in a Mercedes and put me up there for the same duration and added full meal plan from their side because my room had some problems and they were fully booked. And booking.com? Heaven’s sake! Where do you even want me to start! First of all I can’t contact them right then. Nope I can’t! And if I do they fucking stonewall me and more than once just waved the T&C in my face. Once they fucking refused to refund because they said “I should take it with the hotel” I mean the experience has been so shitty with TPAs that I don’t even want to look for deals now. I just call the hotel and book. They confirm and they double confirm and if anything goes wrong there’s literally a desk with more than one people 24x7. It’s just so much worth it.