5 ms·

It actually could be the opposite: since the OTA guest can leave a bad review, hotels may treat them better.

• deleted 3y ago
  [deleted]
• lotsofpulp 3y ago
  Anyone can leave a review on Google Maps and TripAdvisor and the hotel brands’ website, I assume a review on an OTA would not be any more valuable. As a side note, I wonder if many people pay attention to reviews outside of extremely low rated places.
  • deleted 3y ago
    [deleted]
  • achates 3y ago
    I do. One bad review doesn't make much difference to me but if I see a few mentioning the same issue I usually trust them.