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I mean, every time I call tmobile I am my wife, because only she can make changes on the account. PROVE IM NOT HER OVER A PHONE
by brianwawok 4y ago
I mean, every time I call tmobile I am my wife, because only she can make changes on the account.
PROVE IM NOT HER OVER A PHONE
- LeifCarrotson 4y agoThat's a false positive vs. false negative distinction too. The GP is concerned that Tmobile allows hackers to impersonate you/your wife on the phone. You're concerned that even after providing all possible account details - password, PIN, last four of her SSN, last bill amount, anything else they might want to ask that's not literally a live biometric scan - they can't distinguish the two of you just because you don't sound like a woman. Perfection is unattainable.
- brianwawok 4y agoIt's a pretty low bar. I think if you know SSN you are good to go to do anything at Tmo, including a number port. Which means phone as a 2fa is very easy to beat.
- joseda-hg 4y agoI was about to freak out, then I remembered that there's no ID in the US I can't change anything about my phone without providing both a "Public" (Taxpayer Code: Doesn't change, commonly shared, also used as a state bank account number) and "Private" (Document number: changes per renovation, only shared for identification purposes) number
- kube-system 4y agoWell, it's not so much that there's "no ID" as much as it is that we have hundreds of IDs. Some carriers in the US have you set a PIN number for phone porting. Although, people still forget them.
- brianwawok 4y agoYou provide a SSN and they will give you the porting pin (or let you pick it more likely)
- smsm42 4y agoVoice matching? I heard some banks do that.
- borski 4y agoStill not perfect ;) https://youtu.be/-zVgWpVXb64 https://youtu.be/-zVgWpVXb64
- dylan604 4y agoisn't Tmobile pretty much known as the carrier most friendly to these kinds of attacks?
- bobsmooth 4y agoI've impersonated my father so many times making changes to our mobile account.