customers are annoyed by laggy UIs but don't weigh that very highly when deciding to buy a new car UI is not something you can evaluate on a 30 min test drive

customers are annoyed by laggy UIs but don't weigh that very highly when deciding to buy a new car UI is not something you can evaluate on a 30 min test drive under sales pressure. Sometimes there’s no way to test it (no rain, no snow, no free straight road, no immediate glitches). And there’s no reviews that cover it. It’s not a weighted decision, it’s a decision out of only parameters that are most obvious. The same way you play a lottery with e.g. a washing machine, whether it beeps after unlocking the door or you have to go and sit near it like an idiot for a whole minute.