I don't see why you'd think it's bizarre. Using Google for inbound links was practically Stack Overflow's raison d'etre. If someone searches their question, fin

I don't see why you'd think it's bizarre. Using Google for inbound links was practically Stack Overflow's raison d'etre. If someone searches their question, finds an answer almost immediately via a search engine (doesn't have to be Google), and never bothers your customer support agents, then both parties are better off.