4 ms·
His response seems reasonable in the face of factually incorrect user feedback based on widespread misconceptions. Don't overgeneralize.
by jemfinch 15y ago
His response seems reasonable in the face of factually incorrect user feedback based on widespread misconceptions. Don't overgeneralize.
- jacoblyles 15y agoUser feedback: "Materials for topic area X is poor compared to your flagship content." Employee response: "It's good enough/better than even worse options." That's a poor response, and not what I would expect from a team with the culture to make a great product.