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Companies make mistakes. In the rush to develop great products decisions are made rather quickly. When your intentions are pure, the fact that you might be doin
by richardlblair 15y ago
Companies make mistakes. In the rush to develop great products decisions are made rather quickly. When your intentions are pure, the fact that you might be doing something wrong simply doesn't cross your mind.
Unfortunately, these things happen.
What you have to do now is look at how Path reacted. The second the article exposing their mistake was published Path became very open and honest. Above that they offered reassurance to their users, deleted the data (I never expected that), and pushed a feature to opt-in to sharing your private data.
In my opinion they couldn't have handled this any better. For that reason, I give Path all the trust and respect in the world.