I'm sure many people DON'T understand that, as it's fairly normal to see peoplecriticizing "free" companies (Facebook, Flickr, etc) for excluding them when they

I'm sure many people DON'T understand that, as it's fairly normal to see peoplecriticizing "free" companies (Facebook, Flickr, etc) for excluding them when they clearly violate their TOS (sometimes more than once)...