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It is an interesting question. A brief look yields this nugget. ”By relying on text messaging primarily for their interaction, Generation Zers have missed out
by nialse 4y ago
It is an interesting question. A brief look yields this nugget.
”By relying on text messaging primarily for their interaction, Generation Zers have missed out on learning some vital rules of conversation. This in- cludes how to listen, ask questions, interject in a way that is seen as respectful to others, build re- lationships, solve problems in real time, and resolve conflicts.”
https://www.researchgate.net/profile/Aaron-Buchko/publication/349012870_Here_comes_Generation_Z_Millennials_as_managers/links/6366ff262f4bca7fd036dc15/Here-comes-Generation-Z-Millennials-as-managers.pdf https://www.researchgate.net/profile/Aaron-Buchko/publicatio...
- abracadaniel 4y agoYears ago, when training new employees there was a sudden shift where seemingly everyone new was afraid of using the phone to call customers back. They would all avoid doing it whenever possible and it had never been an issue in prior years. Now we know it as phone anxiety, and it’s pretty common.