It would really help if the headline differentiates between a "user" and a "customer." If a bunch of people who had someone else's password are no longer able

It would really help if the headline differentiates between a "user" and a "customer." If a bunch of people who had someone else's password are no longer able to watch Netflix, that is probably what Netflix wants. If millions of customers have cancelled their subscriptions, that is not what they want. The article makes it sound as if there were 660k people who are no longer watching on someone else's account and 330k customers who have cancelled. Not sure if that is a big deal to Netflix or not without more historical data.