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I was low on money and cancelled my Audible subscription for a month only to realize I lost all my tokens. I never resubscribed because of that. I later learne
by hombre_fatal 4y ago
I was low on money and cancelled my Audible subscription for a month only to realize I lost all my tokens. I never resubscribed because of that.
I later learned that they have some special limited "pause subscription" mode that retains tokens, but I didn't see that when I was cancelling, and I shouldn't have to research different ways to cancel a subscription.
- mgkimsal 4y agoI just cancelled audible this morning, and did not see any pause subscription. It may have been there, but I was annoyed with other dark patterns. "no! i want to stay subscribed!" as a bright orange button, and "continue cancellation" as a muted grey button, for example.
- TrainedMonkey 4y agoWhen subscribed to audible through apple I get "your credits never expire" clause... I've cancelled my subscription, subsequently restarted when I need more credits, and cancelled again... still have 4 credits.
- hombre_fatal 4y agoExactly, I failed to cancel the subscription the first time due to probably that dark pattern. I pressed the Submit button but the next page fooled me so I thought I could close the browser tab. I realized I was still charged a few days later, I went back to ensure I was cancelled where I realized I didn't complete the flow because you have to click "Continue cancellation" on the page that you land on despite thinking you’ve completed the process. Nice lil F U on the way out.