Originally drivers, but the point stands for both - especially something time sensitive which a taxi journey tends to be. For the record I have been stranded,

Originally drivers, but the point stands for both - especially something time sensitive which a taxi journey tends to be. For the record I have been stranded, messing around with drivers accepting then rejecting fares and then given up and taken either a street hail taxi or another app. I have even gulped down the fee for cancelling on a driver who drove off in the other direction for 20 minutes.