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(disclosure: I work at Uber) > There's little reason for drivers to not be on every available platform So yes and no. Yes in the sense that switching costs fo
by dastbe 3y ago
(disclosure: I work at Uber)
> There's little reason for drivers to not be on every available platform
So yes and no. Yes in the sense that switching costs for a driver are very low, but no in the sense that not all platforms provide the same value to drivers. A platform that reduces wait times, batches deliveries, plans better routes, etc. can provide drivers better income per-minute/mile compared to competitors.
- blitzar 3y agoHaving a second/third/fourth platform that provides you with a positive probability of getting a ride while you have a wait time on your primary platform provides drivers better income per-minute/mile
- jkepler 3y agoAre you talking about drivers or riders using multiple platforms? Or both?
- blitzar 3y agoOriginally drivers, but the point stands for both - especially something time sensitive which a taxi journey tends to be. For the record I have been stranded, messing around with drivers accepting then rejecting fares and then given up and taken either a street hail taxi or another app. I have even gulped down the fee for cancelling on a driver who drove off in the other direction for 20 minutes.