What's the effective difference between blocking somebody's phone number and telling your staffer "if Steve calls, flip it to voicemail"? (Or "if Anne mails, ci

What's the effective difference between blocking somebody's phone number and telling your staffer "if Steve calls, flip it to voicemail"? (Or "if Anne mails, circular file") And is that a legal difference? I get the intention behind your "should", but I'm curious if we have legal distinctions, and if what we have is meaningful in the face of reality. I think that's a question we _should_ be asking.