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The first thing that comes to mind regarding Deming’s philosophy and how it actually relates to quality of life working with software is the idea that when scre
by aranchelk 3y ago
The first thing that comes to mind regarding Deming’s philosophy and how it actually relates to quality of life working with software is the idea that when screw-ups happen, don’t blame the individual, investigate and improve the process.
Companies I’ve worked for have all been somewhere on a blame-no-blame spectrum, all have required analysis of incidents, virtually none have been willing to prioritize process improvement when causes have been identified.
FYI: I’m drawing from the section of The New Economics when Deming talks about the paper mill.