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Unless telemetry is opt-in, there is no commitment to transparency. Opt-out may as well just be buried as a disclosure in the EULA that no one reads.
by 93po 4y ago
Unless telemetry is opt-in, there is no commitment to transparency. Opt-out may as well just be buried as a disclosure in the EULA that no one reads.
- bwoodruff 4y agoAs our CTO, Pedro, discussed in his blog post (https://blog.1password.com/privacy-preserving-app-telemetry/ https://blog.1password.com/privacy-preserving-app-telemetry/), we have only rolled out telemetry to our employee base. We will be analyzing the results of this internal-only roll-out before implementing this functionality more broadly. This functionality will have a prominent in-app message that will ask Individual and Family account users to choose whether they prefer to keep telemetry on or off their account. Nothing gets collected until they’ve made this choice, and users will be able to change their preferences whenever they would like. -Ben, 1Password
- 93po 4y ago> This functionality will have a prominent in-app message that will ask Individual and Family account users to choose whether they prefer to keep telemetry on or off their account. Nothing gets collected until they’ve made this choice, and users will be able to change their preferences whenever they would like. Does the choice for "Track My Activity" look like a "Continue" or "Next" button? Respectfully, it sounds like you're trying really hard to not actually say it's going to be opt-out.
- bwoodruff 4y agoThe designs for what the screen will look like have not been completed yet. I couldn't say exactly what the language will be. From what I've seen thus far it will be clear that there is a choice to be made, but the default selection will be to enable telemetry. Here is a draft of what we're considering: https://bucket.agilebits.com/ben/telemetry-consent-draft.png https://bucket.agilebits.com/ben/telemetry-consent-draft.png Does that help clarify what the experience will be?
- 93po 4y agoI appreciate the least-bad option for a feature most people don't want. I will be impressed if this is how it's implemented and how it stays. I also appreciate your willingness to engage with people online who get to stay anonymous while making criticisms when you don't have the same luxury.
- Aaron2222 4y agoSo it's effectively opt-in then? It strikes me as odd that this wasn't clearly communicated in the blog post, and even more odd that phrasing like "At that point, we’ll also provide guidance on how you can opt out if you’d like to" was used.
- 93po 4y agoIt sounds pretty clear it's not opt-in. They'd just say so if it was.
- bwoodruff 4y agoYou're not going to have to hunt around in the settings to consent to telemetry, no, but we're also not going to collect without consent. We're in the early stages, so this is subject to change. Still, our design team shared this mockup that may help visualize the direction we plan on taking if we move forward with a customer-facing rollout of telemetry. https://bucket.agilebits.com/ben/telemetry-consent-draft.png https://bucket.agilebits.com/ben/telemetry-consent-draft.png
- torstenvl 4y agoI'm no longer a 1Password user due to a number of extremely user-hostile behaviors, but credit where it's due -- this mock-up, if implemented, will be far better than I feared.
- bwoodruff 4y agoI'm sorry to hear that has been your experience with 1Password. I appreciate the comment. I've shared that feedback with our design team.