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When you experience the feeling "why wasn't this written down?", that is your signal to document it. It would be the case, were there (even informal) processes
by HarryHirsch 3y ago
When you experience the feeling "why wasn't this written down?", that is your signal to document it.
It would be the case, were there (even informal) processes for writing documentation. But since there is no documentation the process is that there isn't any experienced people have to humiliate themselves and ask the local gatekeeper about procedures that should have been written down a long time back.
No documentation is the sign of a terminally messed up workplace. Run as fast as you can.
- kevinmchugh 3y agoYou do not need a process to write documentation. You do not need permission. Start writing things down as informally as possible. A company wiki is good, or in word documents that you put in the shared drive. When someone complains that the documents are not standardized, you give them the work of standardizing. You can choose to not write down what the gatekeeper told you, but why would you choose that?
- HarryHirsch 3y agoThe question is: why didn't the previous person document stuff and hand it to the next person, after all you need proper documentation for institutional continuity? The answer is as always: a messed-up workplace, people wanting to make themselves indispensable or important, and as the new guy you are not going to change that. (Me? I've actually been looked at funny and then written up for asking the gatekeeper's bestie about processes!) Man, that place of employment was messed up.