> But - this is the critical part - the employees need to not be morons. If that's the critical part, then why did Deming spend so much of his life trying to e

> But - this is the critical part - the employees need to not be morons. If that's the critical part, then why did Deming spend so much of his life trying to explain things in short, pithy ways to management? Hint: it's not just because they're the ones who'd pay for consultants.