4 ms·
All those important papers have recovery processes. It might involve a judge or signing documents in front of stern officials or having friends and family vouch
by stubish 4y ago
All those important papers have recovery processes. It might involve a judge or signing documents in front of stern officials or having friends and family vouch for you, but governments and financial institutions and telcos can do it because they have to. Because life happens, and we can't always control it. But for online services, with no responsibility of care, it is easier to just lose customers than provide robust processes and accept the responsibility of letting you prove who you are. You can be homeless and ID less and still bootstrap all the important stuff, except your email and all the things that require email for recovery.
- remus 4y agoThis is pure speculation and not practical advice, but if you were trying to get in to your accounts from a 'starting from nothing' situation, I wonder if you could get a passport etc. and then make a GDPR request for your data from google? Obviously you wouldn't be able to get in to your account to use google's built in tools because you wouldn't have access, but if you sent a letter to their legal team with proof of your identity then they would be obliged to process the request by law (as I understand it).
- account42 4y agoThis might (should) get you your data but that data won't include your passwords which (presuming basic competence) Google doesn't store. This means that you are still locked out of many things. The data might also not be in a format useful to laymen and will probably be incomplete in some way, e.g. excluding data you had access to with that account but isn't your in Google's opinon data like shared documents.
- stubish 4y agoGoogle would need to know that remus@gmail.com belonged to the person making the GDPR request, or it would be an attack vector. From the providers point of view, you are asking for a copy of your data and data about you, and they are not going to give out data that might be yours. Maybe if you had linked a phone number, but even that is arguable.