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I do quite a lot of tech support for older people and would add that forgetting passwords isn't the only issue, an even larger issue is people not understanding
by dahwolf 3y ago
I do quite a lot of tech support for older people and would add that forgetting passwords isn't the only issue, an even larger issue is people not understanding passwords at a conceptual level.
Try as I might, my mother doesn't understand the difference between an iPad device PIN, an Apple ID (rarely needed), her email password on this same device (Google-based in this case) and add a few dozen more.
All she knows is the device in her hand. The abstract model we have where we separate device, service, app, web page, different companies...simply does not exist for her, it does not compute. So even if she'd have the discipline to write down things, it would still not work. She doesn't even grasp what part is asking for what.
There's a reason big consumer services like Google and Facebook have not enforced 2FA: a vast population will severely struggle understanding what the hell it is and what to do.
Even when you do enable 2FA on Google yourself, it runs in "soft mode". It doesn't ask for 2FA for previously trusted devices/locations. Surely for good reasons.
- sofixa 3y ago> All she knows is the device in her hand. The abstract model we have where we separate device, service, app, web page, different companies...simply does not exist for her, it does not compute. So even if she'd have the discipline to write down things, it would still not work. She doesn't even grasp what part is asking for what. So passkeys would be very practical for her if I'm understanding you correctly.