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> If “the rule of seven” — that a customer needs to interact seven times before buying — is marketing 101, why does the site demand a newsletter conversion befo
by rchaud 4y ago
> If “the rule of seven” — that a customer needs to interact seven times before buying — is marketing 101, why does the site demand a newsletter conversion before a new user has even finished reading one article?
This has happened because Google, Facebook, Youtube and other walled gardens have locked up the online audience. If you clicked on a site, chances are you discovering it via one of the above. And chances are, you'll never see that site again if you close the tab. So that's the 'rule of 7' out the window right there.
If the popup converts even one person, that's better than it not being there at all.
"Yeah, but it's so annoying, I'll never subscribe via these tactics!" Congratulations, you are part of the rare few that know how the sausage is made. You probably also know that these modals aren't there for UX designers to praise or Substack to quake in their boots. They're there to convert.
- Veen 4y agoI wonder if the people who implement this stuff consciously balance "it works" with "this is shitty" and feel a twinge of guilt when they do it. Or are they just scumbags who don't know the difference between effective and good?
- rchaud 4y agoI doubt it. These tools have paying customers. At least, I doubt if they care any more than the people that work on pre-roll ads on Youtube, or Sponsored posts on Instagram.