3 ms·
> It's important to understand that App Review is not consistently nitpicky but rather randomly nitpicky. This has been my experience as well. A long time ago
by fatnoah 4y ago
> It's important to understand that App Review is not consistently nitpicky but rather randomly nitpicky.
This has been my experience as well. A long time ago, my company had an iOS communications app that we'd occasionally white-label for different clients (about 7, in total). The only changes to the apps were the color palette and the name/logo that appeared on the login page.
For whatever reason, we were never able to release the white label for the 4th client. All other versions sailed through review, with the occasional holdup because the terms of service web page linked in the app was part of a web site which, through its navigational elements, would allow one to sign up for our service online. This is against Apple terms if you don't also allow sign up in the app. We were usually able to get this resolved because it wasn't actually a sign-up form, but a form to request more information from our sales team.
For that 4th white label, that "sign-up page" became an issue we could never resolve. Our app was for enterprises, so a per-user purchase/sign-up in the app didn't make sense. We tried to move the terms of service and other required pages to their own web site with no links to anything on our company web page, but that was disallowed because it didn't link to our company web page. Apparently the only allowed solution was remove the request info page from our corporate web site.
In the end, we simply resubmitted as a new app and it was approved without issue.