2 ms·
On a more general note I wonder why everybody is so convinced a paid service will cater to what they want? I can't imagine for my 10$ a month they would impleme
by soco 4y ago
On a more general note I wonder why everybody is so convinced a paid service will cater to what they want? I can't imagine for my 10$ a month they would implement my bugfix or add that feature I'd love. I'm paying for MS Office or my car as well and boy do I have complaints about them... why would Kagi be any different? The only advantage I can think of is they would be less motivated to search alternative financing - aka advertising. But not even that is a guarantee in the long run...
- yosito 4y agoIt's about their business model. If their business is to profit off of satisfying customers then they are going to be motivated to satisfy customers. If their business is to profit off of selling advertisements, then they're going to profit off of selling advertisements.
- soco 4y agoVolkswagen business model is to profit off satisfying customers, yet their menu navigation is censored and they were never bothered to change it. How's that working differently for Kagi? Paying Kagi users just got hit with a new price model which judging by the reactions around here was not very welcome. Yet they all keep selling products, both Kagi and Volkswagen, against customer complaints. Can we agree that there's a lot of gray area in the "customer is king" saying?
- yosito 4y agoNot every customer is going to be happy. And few, if any, companies are purely motivated by customer satisfaction. There are limits, especially legally, of what companies can do to satisfy customers.
- freediver 4y ago> I can't imagine for my 10$ a month they would implement my bugfix or add that feature I'd love. That is exactly what you can expect from Kagi. Here is user submitted feedback marked as 'Done'. https://kagifeedback.org/?secondaryTag=done https://kagifeedback.org/?secondaryTag=done