People are just stubborn and creatures of habit, and they dont want to expend energy on a change that is difficult and unimportant. That is the crux of it. I h

People are just stubborn and creatures of habit, and they dont want to expend energy on a change that is difficult and unimportant. That is the crux of it. I have family that wont tolerate any changes on their smartphone, wont create or use an email account and such... they arent even very old. But it kinda reinforces your point: they dont really take power user advice either, especially if it conflicts with something they already know. Also, I think computers used to be more enigmatic to the non techy, but now they are very accessible. People dont feel like they need help.