5 ms·

I’m glad to hear I’m not the only one. I constantly felt like I was missing something. A tool this mature and popular should have been a little more polished by

• steveBK123 3y ago
  It felt like a tool that was sold to CTOs, not users. As a recipient of pages, I abhorred PagerDuty more than Slack, Teams, email or even phone calls. At least my phone notifications & do not disturb mode can be tuned around some of those other apps. And if a support guy or teammate calls me on holiday, I can berate them such that they remember to check the holiday calendar / out-of-office status next time. No such luck with PagerDuty. If your org is not mature enough to put in the time to have a single pane of glass / view of the world / alert state.. you shouldn't be buying any of these tools.