This has happened to me twice at brick at mortar stores. Now, I open packages before I check out where practical (like over the counter at a camera store) or as

This has happened to me twice at brick at mortar stores. Now, I open packages before I check out where practical (like over the counter at a camera store) or as soon as I exit the store otherwise. In one case, at Best Buy, I purchased a camera and at home I discovered a less expensive camera in the box than the one I paid for. Best Buy took care of it even though I brought it back around an hour after I purchased it. My other experience was much worse. A local computer parts store sold me a tape drive and the box contained a cheaper model. They simply wouldn’t let me return or exchange it. In general, my experience has been that the big box stores like Home Depot or Best Buy will take returns for something that doesn’t function properly without question while a small local store will sometime refuse. I’ve lived in the same city for decades and there is a ceiling fan store that I will not shop at because of an experience I had there twenty five years ago —- maybe I should drop the grudge at this point.