> 1. Customers are engaging in return fraud where they “return” an expensive item for a refund, but send back a different, cheaper item. Amazon’s warehouse pers

> 1. Customers are engaging in return fraud where they “return” an expensive item for a refund, but send back a different, cheaper item. Amazon’s warehouse personnel don’t catch it and then the cheaper item ends up in inventory as the more expensive item, which then gets shipped out to a different customer. Shouldn't any returned items go into the "used" stock and not be intermingled with new items?