> these companies can waste hours or even days of your time while automating everything on their end Amazon itself, as the seller, is one of "these companies".

> these companies can waste hours or even days of your time while automating everything on their end Amazon itself, as the seller, is one of "these companies". Shipped me a damaged, obviously repackaged monitor as "new", then misdirected me to (well, semi-automated) chat as "quickest way to return". This was a flat-out lie, what it actually led to was a series of three progressively higher discount offers. After refusing all, half a day later I was told to follow the standard online instructions for a return.